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Managing registrar locks at a marina
18 Feb 2024
How a marina deals with registrar locks — and what usually goes wrong.
The problem: a PDF that sales cannot find. This is where registrar locks breaks for a marina.
a marina asked us to look at registrar locks after a customer screenshot showed a browser warning. The fix took eleven minutes; finding the cause took two hours.
We underestimated how long registrar locks migration would take for a marina. The estimate was two hours; the reality was a full day because a PDF that sales cannot find had never been documented.
The hosting bill for a marina is twelve dollars a month. Their old provider charged eighty and included a page builder nobody used. registrar locks was broken on both plans.
a marina did not want to hear about registrar locks. They wanted to know: will the site work tomorrow morning. The answer was yes, but only if we fix a PDF that sales cannot find today.
After the move, a PDF that sales cannot find broke search indexing for a marina. Google kept serving the old pages for another nineteen days.
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