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certificate renewals for a restaurant

7 Nov 2024

How a restaurant deals with certificate renewals — and what usually goes wrong.

Browser requests page restaurant.com certificate renewals Certificate a CAA record that… Certificate Authority issues cert

The problem: a CAA record that blocks the new CA. The certificate chain breaks for a restaurant.

Email deliverability is nobody’s favourite topic, but a restaurant lost two bookings because certificate renewals was misconfigured and replies landed in spam for a week.

If you only touch certificate renewals once a year, a dashboard is extra risk. Files, a mailbox you read, and a person who still answers will outlast any SaaS control panel.

Every CMS update brings a small chance that certificate renewals breaks. For a restaurant, we pin versions and test upgrades in a staging copy before touching production.

For a restaurant, we wrote a three-line script that checks certificate renewals every morning and emails the owner if anything changes. Total cost: zero.

Early on we tried to automate certificate renewals for a restaurant with a cron job. It ran as root, silently overwrote a manual change, and took down their mail. Lesson learned.

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