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Setting up contact forms for a garage
29 Aug 2024
How a garage deals with contact forms — and what usually goes wrong.
The problem: query-string copies of the same page. This breaks contact forms for a garage.
Maintenance is not glamorous, but it is the reason a garage has not had downtime since we took over contact forms. The invoice is small and the peace of mind is large.
Crawlers and people want the same thing from contact forms: one URL, a title that matches the heading, and a next link that goes somewhere real.
Related work on this site follows the same principle: one job, a real inbox, no theatre. a garage did not need four analytics dashboards to know that Tuesdays are slow.
We have seen agencies charge a garage for a yearly contact forms audit that consists of a screenshot and a paragraph. Ours is a working config file they can apply themselves.
If you only touch contact forms once a year, a dashboard is extra risk. Files, a mailbox you read, and a person who still answers will outlast any SaaS control panel.
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