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A practical look at cookie banners for a garage
13 Jan 2025
How a garage deals with cookie banners — and what usually goes wrong.
The problem: a chat widget that blocks the submit button. cookie banners slows the page for a garage.
Launch day for a garage is usually light. Week three is when leftover tags, fonts, and staging URLs show up. a chat widget that blocks the submit button is the usual passenger.
Nobody at a garage could remember who had configured cookie banners. The credentials were in a text file inside a folder called OLD STUFF on a shared drive.
There is a difference between a site that loads and a site that works. cookie banners is part of the second category for a garage.
a garage asked us to look at cookie banners after a customer screenshot showed a browser warning. The fix took eleven minutes; finding the cause took two hours.
Half the meeting with a garage was explaining what cookie banners is. The other half was agreeing that a chat widget that blocks the submit button should have been fixed a year ago.
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