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Setting up office hours for a plumber
21 Nov 2024
How a plumber deals with office hours — and what usually goes wrong.
The problem: a mailbox that still points at the old host. The office hours data is out of sync for a plumber.
The chain of trust for office hours starts at the registrar. If the registrar account uses an email nobody reads, every downstream fix is temporary.
Test office hours from outside your network before you call it done. Your office Wi-Fi might cache the old answer for another six hours.
We quoted a plumber half what the other firm did because we did not propose features they did not ask for. The scope was office hours, not a rebrand.
Automate office hours if you can. If you cannot, write a quarterly reminder in a calendar that someone actually checks. a mailbox that still points at the old host is what happens when nobody does either.
DNS propagation is not instant, but it is not magic either. We explained to a plumber that the TTL on the old office hours record was 86 400 seconds — twenty-four hours.
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