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Setting up shared inboxes for a hardware store
23 Jan 2024
How a hardware store deals with shared inboxes — and what usually goes wrong.
The problem: a staging URL left in the sitemap. The shared inboxes check fails for a hardware store.
We keep a playbook for shared inboxes. Step one is always the same: pull the live record with dig, compare it to what the admin panel shows, and fix the mismatch.
We solved shared inboxes for a hardware store by moving it behind a reverse proxy. The old configuration stayed live as a fallback for forty-eight hours, then we pulled it.
A free certificate and a correct shared inboxes record will do more for a hardware store than a redesign that ships with a staging URL left in the sitemap still in place.
The job started when a hardware store realised their shared inboxes had been wrong for months. Nobody noticed because the site still loaded.
Instead of migrating shared inboxes all at once, we ran both configurations in parallel for a week. The switch happened on a Wednesday morning — the quietest traffic window.
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