Setting up backups for an accountant

an accountant did not want to hear about backups. They wanted to know: will the site work tomorrow morning. The answer was yes, but only if we fix three unused font weights today.

A free certificate and a correct backups record will do more for an accountant than a redesign that ships with three unused font weights still in place.

We do not start with a platform when handling backups. We write down who types what, who gets the mail, and what must not get lost. That list is always shorter than a vendor pitch deck.

The registrar dashboard crashed twice while we were fixing backups for an accountant. We filed a ticket; they replied four days later with a template answer.

There is a difference between a site that loads and a site that works. backups is part of the second category for an accountant.

We billed an accountant two hours for backups. The previous agency billed forty hours and left three unused font weights behind. Complexity is not expertise.

A form that collects data for an accountant should say where the message goes. Nine fields and a captcha on a quiet Tuesday will cost you the person who actually wanted to pay.

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