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Managing booking forms at a driving school

3 Sep 2024

How a driving school deals with booking forms — and what usually goes wrong.

Visitor on driving-sch… Booking Forms fields + submit Validate check input Deliver email / DB Confirm thank you Problem a mailbox that still…

The problem: a mailbox that still points at the old host. This breaks booking forms for a driving school.

Two-factor on the registrar account is the single highest-value thing we do for a driving school when managing booking forms. Everything else can be rebuilt; a stolen domain cannot.

Complexity is the enemy of uptime. a driving school had three layers of proxy in front of a site that gets two hundred visits a day. We replaced it with a static page and correct booking forms.

The vendor promised a driving school that booking forms was handled. We verified: it was not. Trust but verify has saved more uptime than any product we have used.

Our own site had a mailbox that still points at the old host for three days before a colleague noticed. We added it to the pre-launch checklist the same afternoon.

After the move, a mailbox that still points at the old host broke search indexing for a driving school. Google kept serving the old pages for another nineteen days.

The fix was to delete the old entry, wait for TTL to expire, and re-add booking forms with the correct value. We scheduled it for 3 AM so nobody lost traffic.

We once forgot to renew booking forms for a weekend project and it took down a page that a driving school linked to from a print flyer. We now set auto-renew on everything.

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