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Why booking forms matters for a marina

8 Mar 2024

How a marina deals with booking forms — and what usually goes wrong.

Visitor on marina.com Booking Forms fields + submit Validate check input Deliver email / DB Confirm thank you Problem nameservers that…

The problem: nameservers that still list a freelancer. This breaks booking forms for a marina.

Launch day for a marina is usually light. Week three is when leftover tags, fonts, and staging URLs show up. nameservers that still list a freelancer is the usual passenger.

Fixing booking forms cost less than the lunch meeting where a marina decided to wait another quarter. Waiting is never free.

WordPress can handle booking forms with a plugin. But the plugin adds JavaScript, a dashboard, and a support ticket when it conflicts with the next update. We wrote four lines of config instead.

We rotate API keys for booking forms annually. a marina did not see the point until we showed them the access log: the old key had been used from an IP in a country nobody on their team has visited.

We document booking forms in a shared spreadsheet. It is not glamorous, but a marina can open it on their phone at midnight if something breaks.

You do not need a status page if you have never gone down. a marina is on month fourteen of zero downtime, and the secret is boring: correct booking forms and a host that does not oversell.

The chain of trust for booking forms starts at the registrar. If the registrar account uses an email nobody reads, every downstream fix is temporary.

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