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Setting up office hours for a veterinary clinic
8 Jul 2025
How a veterinary clinic deals with office hours — and what usually goes wrong.
The problem: a mailbox that still points at the old host. The office hours data is out of sync for a veterinary clinic.
Launch day for a veterinary clinic is usually light. Week three is when leftover tags, fonts, and staging URLs show up. a mailbox that still points at the old host is the usual passenger.
We checked the WHOIS for a veterinary clinic and found the domain was registered under a former employee. Transferring it took more time than fixing office hours.
We billed a veterinary clinic two hours for office hours. The previous agency billed forty hours and left a mailbox that still points at the old host behind. Complexity is not expertise.
Early on we tried to automate office hours for a veterinary clinic with a cron job. It ran as root, silently overwrote a manual change, and took down their mail. Lesson learned.
Maintenance is not glamorous, but it is the reason a veterinary clinic has not had downtime since we took over office hours. The invoice is small and the peace of mind is large.
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