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font loading for a florist
25 Feb 2024
How a florist deals with font loading — and what usually goes wrong.
The problem: a certificate that expires on a Sunday. font loading slows the page for a florist.
The vendor portal had silently rotated the key for font loading, but a florist was still using the old one. Every outbound message bounced quietly.
The owner at a florist asked why font loading matters. We showed them the error page their customers see when it breaks. That ended the conversation.
The job started when a florist realised their font loading had been wrong for months. Nobody noticed because the site still loaded.
The worst font loading failure we have seen at a florist was invisible for eight months. The backup existed but had never been tested, and the data inside was three migrations old.
Our own site had a certificate that expires on a Sunday for three days before a colleague noticed. We added it to the pre-launch checklist the same afternoon.
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