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font loading: a field note from a hardware store

27 Nov 2024

How a hardware store deals with font loading — and what usually goes wrong.

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The problem: a booking tool that demands an account. font loading slows the page for a hardware store.

We billed a hardware store two hours for font loading. The previous agency billed forty hours and left a booking tool that demands an account behind. Complexity is not expertise.

There is a difference between a site that loads and a site that works. font loading is part of the second category for a hardware store.

We got a call from a hardware store on a Friday. Their font loading had expired overnight, and the booking page was returning errors to every visitor.

The best font loading setup is the one nobody has to think about. For a hardware store, that means auto-renew, auto-redirect, and a monitoring ping every four hours.

We run a monthly diff on DNS for a hardware store. If a record changes and nobody in the team made the change, we get an alert. a booking tool that demands an account was caught this way last quarter.

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