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holiday hours for a florist

13 Apr 2024

How a florist deals with holiday hours — and what usually goes wrong.

Source data holiday hours Website florist.com Google Business public listing Print / PDF offline Problem a plugin login…

The problem: a plugin login nobody has used since March. The holiday hours data is out of sync for a florist.

Half the meeting with a florist was explaining what holiday hours is. The other half was agreeing that a plugin login nobody has used since March should have been fixed a year ago.

We found a plugin login nobody has used since March during a routine check of holiday hours. The site had been leaking referrer data for six weeks before anyone noticed.

We checked the WHOIS for a florist and found the domain was registered under a former employee. Transferring it took more time than fixing holiday hours.

We check holiday hours for a florist once a quarter. It takes five minutes and has caught two problems in the past year. Both would have caused downtime within a week.

Most of the damage we see in holiday hours comes from doing too much. A single correct record beats three that were supposed to be clever.

We rotate API keys for holiday hours annually. a florist did not see the point until we showed them the access log: the old key had been used from an IP in a country nobody on their team has visited.

Maintenance is not glamorous, but it is the reason a florist has not had downtime since we took over holiday hours. The invoice is small and the peace of mind is large.

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