Home/Notes/A practical look at www redirects for a small hotel
A practical look at www redirects for a small hotel
15 Sep 2025
How a small hotel deals with www redirects — and what usually goes wrong.
The problem: nameservers that still list a freelancer. This is where www redirects breaks for a small hotel.
We run a monthly diff on DNS for a small hotel. If a record changes and nobody in the team made the change, we get an alert. nameservers that still list a freelancer was caught this way last quarter.
Managed hosting handles www redirects automatically — until it does not. a small hotel learned this when their provider migrated servers and nameservers that still list a freelancer disappeared silently.
Most providers let you export www redirects as a zone file. We keep one in version control for every client. If the hosting vanishes, the zone file rebuilds the domain in minutes.
We document www redirects in a shared spreadsheet. It is not glamorous, but a small hotel can open it on their phone at midnight if something breaks.
a small hotel did not need a portal. They needed a page that said who they are, what they do, and a phone number that somebody picks up before the fifth ring.
Half the meeting with a small hotel was explaining what www redirects is. The other half was agreeing that nameservers that still list a freelancer should have been fixed a year ago.
Nobody at a small hotel could remember who had configured www redirects. The credentials were in a text file inside a folder called OLD STUFF on a shared drive.
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